Privacy Policy

Privacy Policy & Data Protection Act

The Information We Need and How We Use It
When you place an order, we will require your name, address, Email address, credit / debit card number, card expiry date, security code, security password (where applicable). Without this information we will not be able to process your order or notify you of acceptance of your order.

A contact telephone number is also required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

Security of Your Information
Our site uses secure server software and hardware to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Your Rights
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will be happily review your file and update the records if required. You can contact our customer service team by email, phone or fax.

We may be required to disclose your user data by a court order or to comply with other legal requirements. This includes exchanging information with other companies or organisation's for fraud protection or credit risk reduction. We will use reasonable endeavors to notify you before we do so, unless we are legally restricted from doing so.

Use of 'Cookies'
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled.

Credit/debit Card Security
Homescapes Europa Lts is 100% committed to your safe shopping experience. We use the UK's leading payment gateway SAGEPAY. This system does not allow any acccess to anyone at Homescapes to see any of your card details entered on this site. The data is managed by secured servers and provides you with an assurance that your payment management is at highest level of security available.

Intellectual property
You acknowledge and agree that all copyright, trademarks, domain names and all other intellectual property rights in all material or content supplied as part of the Website or in any of our catalogues or other literature shall remain at all times the property of us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. The Website is made available for your personal non-commercial use only and you may download and print the content of the Website for such purpose. Any other use of the Website (including, without limitation, linking to or framing the Website) without our prior written consent is strictly prohibited.